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Privacy Policy

Last Updated: June 2026

UK Roofing & Scaffolding Specialists (“we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.ukroofingandscaffold.co.uk/ or contact us regarding our services.

1. Who We Are

UK Roofing & Scaffolding Specialists provides roofing, scaffolding, maintenance, and related construction services throughout the United Kingdom.

Registered Office:
UK Roofing & Scaffolding Specialists
Unit F9, Castle Trading Estate,
Priorslee, Telford,
TF2 9NP

Email: sales@ukroofingandscaffold.co.uk
Telephone: 01952 303408

2. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Property address
  • Project details and service enquiries
  • IP address and browser information
  • Website usage data

3. How We Collect Information

We collect information when:

  • You submit a contact form
  • You request a quotation
  • You contact us by telephone or email
  • You interact with our website
  • You consent to cookies and analytics tracking

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and quotation requests
  • Provide roofing and scaffolding services
  • Arrange surveys, inspections, and appointments
  • Manage customer relationships
  • Improve our website and services
  • Meet legal and regulatory obligations
  • Prevent fraud and maintain security

5. Legal Basis for Processing

Under UK GDPR, we process personal information on the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

6. Sharing Your Information

We do not sell or rent personal information. We may share information with trusted third-party providers where necessary to operate our business, including:

  • Website hosting providers
  • Email service providers
  • IT support providers
  • Professional advisers
  • Government authorities where legally required

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, taxation, and regulatory requirements.

8. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Complaints

If you are unhappy with how we process your personal information, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

12. Contact Us

For any privacy-related questions, please contact:

Email: sales@ukroofingandscaffold.co.uk
Telephone: 01952 303408